Project Management Stack Exchange
Project Management Stack Exchange

Questions tagged [contracts]

37 questions
12
votes
6 answers

Managing R&D projects that don't have a 100% chance of success

I have to do a quote for a contract work with a small company to do an AI task on images (classification, pattern recognition with specific conditions). With "classic" programming tasks, you can know 99% in advance that, given enough time, you will…
jontwo
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11
votes
6 answers

How do I convice clients that we should use Agile and how should we charge for it

We are a small company working in web development. I like Agile and I tend to use it within my team. The issue is: usually, clients need to get quoted with a lump sum of their project that will not adapt to their usual needs for changes. If I…
Muhammad ElNahas
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9
votes
7 answers

Project cancelled, still client wants to use parts of it?

After four prototypes on a mailshot design, the client is now telling me that the project is going to be cancelled. Because a lot of work was involved, I submitted an updated "cost estimate" (in this case the project was being made in a…
jackJoe
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8
votes
11 answers

Trust issues with a client

I've been negotiating recently with a client who is... well... a bit difficult to work with, to say the least. He was the first to contact me and request my services. He wants me to build an enterprise class app for his company but he is very…
Nathan J
7
votes
2 answers

Are Agile Project Deliverables Generally Tied To Stage Payments?

Do software developers operating under some sort of agile development cycle and presenting a series of 'deliverables' to their customer generally expect—or contract—their clients to make a stage payment per acceptable deliverable? I ask as many…
Trunk
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6
votes
5 answers

Is including "communication" aspects in formal agreements with clients critical to have?

We all know that in management, the communication with the client (product owner or sponsor) is one of the key factors. It's good when both sides understand the communication aspect. However, from time to time, you have a client that just doesn't…
Zbigniew Kawalec
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6
votes
3 answers

Delays in getting project sign off

I'm facing a challenging situation with one of my clients. We completed the project as planned in 4 months and now the next step is the project deployment at his site. The problem is his site is not ready for the deployment process for lack of…
Yehia A.Salam
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5
votes
5 answers

How to manage consulting resources to deliver ahead of delivery dates?

I am a PM for a large matrix enterprise organization that has internal development resources as well as contracted consulting groups. Depending on the project we may need to engage an application team that is one of the consultant groups. Each…
Shawn
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5
votes
3 answers

Committing the Product Owner to a sprint backlog with a contract

A short introduction to the question: I'm a Scrum Master in a small web development organization (10 employees) and we do a lot of projects that'll last for 3 or 4 sprints, with an average duration of 2 months total. I'm currently in a situation…
smelly586
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4
votes
2 answers

How a PM can manage the contract aspects for Scrum projects with outcome-based pricing?

Outcome-based pricing is becoming more popular in software development. And Scrum is applicable to such projects. How a PM can manage the contract aspects for such project types?
Daniel
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4
votes
3 answers

In Scrum, should we be billed for defects and unplanned activities?

My company is the client. An offshore company is developing our product. We pay them on a monthly basis. They send us an invoice with a fixed rate per full time resource. They also send us a breakdown of all tasks done by each resource. Should we…
SaryA
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4
votes
3 answers

Should a Statement of Work (SOW) include "coding style" under the Client Obligations section?

I am hiring a contracting firm to rewrite a small application for my group. The dev team is going to be a single person. Based on past experiences with other developers, I'm concerned that the code produced is going to be functional, but…
patrickmdnet
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3
votes
2 answers

Firm Fixed Price Contracts and Binding the Work

For scope that is reasonably explicit, many customers choose to purchase services under a firm fixed price contract in order to remove cost risk. It is essentially transferring risk to the seller as a risk course of action. For this luxury,…
David Espina
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3
votes
4 answers

How should a project manager handle a request for contracted software to produce twice as many reports as specified in the project's requirements?

I have joined a late-phase software project and there is a great deal of disagreement between my management and the client about work items they are claiming to be outstanding. In short, our business requirements document (BRD) describes three…
Brian R
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3
votes
2 answers

How to finish FP project when change requests are not finishing

We have got the situation when our FP project is running over the time without visible end date. The initial agreed scope is accomplished so we would like to release the team. However the customer provides small changes requests which require…
HappyPM
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