Project Management Stack Exchange
Project Management Stack Exchange

Questions tagged [quality]

For questions about the project's quality, the product's quality and the process' quality, how to manage, measure and provide it.

Description

Definition by American Society for Quality:

A combination of quantitative and qualitative perspectives for which each person has his or her own definition; examples of which include, "Meeting the requirements and expectations in service or product that were committed to" and "Pursuit of optimal solutions contributing to confirmed successes, fulfilling accountabilities". In technical usage, quality can have two meanings:

  • The characteristics of a product or service that bear on its ability to satisfy stated or implied needs;
  • A product or service free of deficiencies.

Definition by ISO 9000:

Degree to which a set of inherent characteristics fulfills requirements.

Definition by Six Sigma:

Number of defects per million opportunities.

Links

See also

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Is it sound project management practice to make software engineers fix bugs "off the clock"?

I work in a largish, multi-team software development shop that builds a vertical B2B solution suite for a highly regulated domain. We are trying to become more Agile; we are iterating better than we have in the past, but there is still a lot of…
Larry Domonico
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How to measure quality in a software development project?

Quality is one of the four key project constraints, which need to be planned and controlled by a project manager during the entire project lifecycle. In order to plan and control it the PM, first of all, has to understand how to measure it. What are…
yegor256
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Leading (predictive) Metrics?

I was wondering what useful leading metrics people might be using to predict failures/issues after release. (I'm assuming SW projects). There are lots of lagging metrics that capture what has already happened after release (e.g. weekly number of…
Al Biglan
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How Quality Assurance is related to Testing?

Very often I hear people say "Quality Assurance" while talking about "Testing" and vise versa. According to my understanding these two terms mean different things. Could anyone explain the difference? Or they really mean the same?
yegor256
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Should one give an access to Issues Tracking System to a project sponsor?

Should a project sponsor have an access to Issues Tracking System (call it a "bug list")? If yes, how do you manage a potential conflict between sponsor's expectations of bug-free quality and a list of bugs he/she is seeing?
yegor256
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How picky should I get with a team member's quality of work?

I am a web development team leader. One of the team members turns in code that is almost always bloated and inefficient, even though it technically works (although, from time to time it doesn't). I don't want to micromanage, but almost all of the…
patricknoonan
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QA Code freeze and setting the expected delivery timeline

We are in the healthcare industry, where bugs can have an impact on people health. As a result, we started having a code freeze on the staging environment to have the QA test each build. In addition: We don't deploy on Fridays so developers will…
Kuf
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What software quality KPIs do you use?

I need to define the KPIs which will help me to say if software coming out from the project is good or bad. I mean does it fulfill quality KPIs which were targeted or not. The question of course is what KPIs can be defined for software development…
truthseeker
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QA-Challenged Team - How to Improve?

Both in my Scrum Team and in the IT Department as a whole, we do not have a single hired QA-personnel. In fact, it is mandated by upper management that we cannot hire one (and I do not think this likely to change). Despite this, there still exists a…
Sarov
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How can the role of QA maintain the alignment between the Business and IT?

In my previous organization there was a disconnection between the Business Operations and IT that always impacted the final derivable. For some reason, the Business intent was not accurately represented on the final product. Even though we reviewed…
M0N4K0
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What is the good response to convince project manager about testing process?

I'm managing the testing effort for a new software application as a test manager. In a meeting with the project manager, I recommend that requirements, designs, and code should undergo reviews. The project manager says, “That sounds like a lot of…
emeraldgold07
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What are acceptable quality levels for various kinds of software?

Is there any statistics or at least some industry consensus on what are commonly acceptable quality levels for various kinds of software? I am certainly not talking about space shuttles or life supporting machines where the answer is more or less…
DmytroL
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What could be my risk mitigation strategies if my client wants to contract UAT?

My client wants to squeeze UAT into 6 working days from originally planned 10 working days. This is because they want to go live because of an impending business reason. As a risk mitigation strategy I have proposed for 4 weeks of hypercare instead…
Jarvis
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Influence code quality as Scrum Product Owner

Introduction: In theory, Scrum says that the development team is fully responsible and self-organized when it comes to all things related to development. This also includes code quality which imho is a result of CI, automated testing and more.…
Stephan
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What is the relationship between the Kano Model and Quality Function Deployment?

I've read a bit about the Kano Model, and seen pictures, etc: but how is this connected to the idea of Quality Function Deployment. How do you integrate the ideas behind the Kano model into QFD? EDIT: Based on Marc's comment, I would say the the…
DaveParillo
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