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I have a stock Samsung Galaxy S4 fresh from the Google Play Store, and I can't get this phone to take a screen shot using the power and home button method. Without using an app, what else should I try to fix the problem?

Flow
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jboy12
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2 Answers2

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There is another way to take a screenshot without an app according to this article.

  1. Open Settings -> Motion
  2. Scroll down to Hand motion
  3. Enable Palm swipe to capture
tidbeck
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I would try (volume down + power button). You need to press them at the exact same time, otherwise it won't work. Also make sure you hold it down for a few seconds.

nate
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