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Posting this here because this post doesn't seem to show up on the Google Webmaster Community forum (must have some sort of keyword that causes it to be shadow banned). I want to stress that I would put a lot of money on this being a genuine bug with Google - I'm not just blaming Google for this on a whim - this has been an ongoing issue for months that I've invested tens of hours into trying to fix.

Simply put, there is a bug with Google which is causing it to not crawl our sitemaps. This is specific to one of our sites (we run 10+). The website URL is https://minecraftitemids.com.

Symptoms:

  • Google doesn't pick up on site changes, new pages, etc for MONTHS (e.g. we removed a page in February, but it was still in the index last week). I don't think this is a bug with search console - it happened in the old search console too - due to these symtpoms
  • Google Webmasters reports that the sitemap was last crawled LAST YEAR:

    enter image description here

The website receives thousands of visitors from Google every day - I really don't think this could be a priority issue.

There is no issue at all with the sitemap. You can find it at https://minecraftitemids.com/sitemap.xml. Run it through any tester, etc - it passes.

I have made two previous posts about this on the Webmaster forums. I even submitted a question to the Google Webmasters Hangout on Youtube (but didn't hear back after they told me to leave a comment).

Where can I report this bug? What else can I do? I've tried everything to fix this and/or get in touch with someone at Google.

Stephen Ostermiller
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Imho it is pretty sure a priority issue. The relation of content amount to url is such small, so Google doesn't spent crawling capabilities to your urls. You have a notable thin content problem on your urls (some of i looked into).

I would deindex and remove from sitemap all urls without substantial traffic. After this urls, which remain in the sitemap will be crawled more often.

Evgeniy
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