I have access to 10,000 comments for a mobile app, and I want to run some interesting statistical analysis on them.
What I have done so far: Look at the frequency of each word in all the comments. Then look at a subset of these words that are relevant for performance feedback (ex: "crash", "freeze", "slow") and simply note the frequency of appearance.
Would you guys suggest any other methods to extract relevant information from these comments? I have access to excel and SQL.