If we don't know the mean, the distribution of the point estimator is $$\frac{1}{n-1}\sum_i^n(X_i - \bar{X})^2=\frac{1}{n-1}X'PX \sim \chi^2_{n-1},$$
where $X \sim \mathcal{N}(\mu, I) $ is the vector of observations and $P=[\delta_{ij}-\frac{1}{n}]_{i,j}$ is the centering matrix. The degree of freedom $n-1$ is the rank of this centering matrix.
If we know the mean $\mu$, we can use $(X_i-\mu)$, i.e. the identity matrix $I$ instead of $P$. This matrix has the rank $n$ instead of $n-1$. So the degree of freedom increases and the lower and upper quantiles come closer together. THis makes the CI smaller and thus more informative.