Questions tagged [jira]

For questions relating to the JIRA issue tracking product used for bug tracking, issue tracking, and project management. If your question is about how to more effectively use JIRA to solve a problem you're facing, use this tag. But for product support questions, see the Atlassian website or forums.

For questions relating to use of Atlassian JIRA issue tracking product used for bug tracking, issue tracking, and project management.

For product support see the official JIRA support site.

286 questions
21
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8 answers

How do I overcome a bottleneck in a team's process, when what people are telling me doesn't match what I see

I started a new job a few months ago as a scrum master. The team was and still is having problems completing their tasks during the sprint. Initially the problems seemed to be tasks that were too big and there were some blockers early on in the…
Paul V. Silva
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18
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6 answers

What's a good way to do requirements management in Jira?

My team gets a pretty big corpus of requirement documents before each product... and by "pretty big" I mean roughly a hundred documents with 20-200 requirements a piece. We're moving to Jira for work/bug/sprint tracking (Agile team) and would like…
Hydrangea
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14
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3 answers

Why management is more concerned of JIRA hours than of following Scrum values?

As in many other projects, we are also using JIRA to manage tasks and user stories, and Scrum as the Agile methodology. At the end of each day, the ScrumMaster provides the burndown chart to the PMO team. However, the first set of questions that get…
13
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3 answers

What's difference between "depends on" and "is blocked by" relations between issues in Jira next-gen board?

In Jira, (probably) in next-gen board, when specifying relationship between two issues, I have the following choices: -- i.e. specifically "[A] depends on [B]" and "[A] is blocked by [B]". What is the difference? Does "is blocked by" imply some…
Sasha
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12
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5 answers

What level of detail should I include in epics?

I am writing user stories for a new project. One of my epics is: As a company owner I want a graphical profile so I can build my visual identity. And then there are multiple user stories linked to this epic for creating a color palette, designing…
Andreas
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11
votes
6 answers

How do companies measure task progress in project management tools (Jira) when fresher team members spent most of the time in learning?

I am trying to figure out how project management can help my team complete tasks faster, and I started to motivate one of our Junior developers to start using Jira recently. But he quickly loses track and stops updating the issue status, because he…
Ramesh Pareek
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10
votes
5 answers

Best intro to Jira?

This is a bit of a broader question, but I hope this is the right place to ask. I think I need to provide a bit of backstory regarding my goals. We tried several different PM solutions (Wrike - interface was somewhat lacking, Redbooth - good UI but…
user7656
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9
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6 answers

Is tracking billable time for Scrum ceremonies in JIRA an anti-pattern?

We use Story Points for estimating complexity of User Stories, but we bill hours to the client. This is the very first Scrum project within our company, and we don't have enough data to calculate a price per sprint. I was asked by the executives to…
8
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4 answers

User Story versus Task in Jira

I am learning about the agile/scrum process, and currently using it for a 6 month software project at my university. My team is using Jira. I am starting to get confused between the difference between "tasks" and "stories". I had thought that…
Sabien
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8
votes
4 answers

How to write implementing HTTPS as a user story?

The title sums the question up pretty well. How do you do that? Should you even make implementing HTTPS a user story? I thought of: "As a page visitor I want all communication with the service to be secure so data integrity is kept". Sounds pretty…
Andreas
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8
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5 answers

Jira story points versus sub task estimation

We are using Jira for agile PM, but are having problems working with both story points and sub task hours estimation. Articles like this and this just don't seem to help. The second article has a graphic image which doesn't seem to match the…
Marcus D
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8
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1 answer

Sort "Done" Jira Agile column

We are using Jira Agile and we have a board with columns: Ideas Next Up On Hold In Progress Done Cards can be moved from left to right with the goal of moving the card to done. Right now when I move the card to done it basically places it at the…
JonH
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8
votes
2 answers

Can you add a person to watch a JIRA issue?

In some cases, I'd like to let a teammate watch an issue, and be informed of whatever is going on about that issue, even though the issue is not assigned to him/her. Is it possible to add a person to watch an exising issue, without assigning the…
Gürkan Çetin
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8
votes
2 answers

Ideas how to convince old-school tree project management users to agile project management?

I have a bit of an issue in my current company. We are implementing Atlassian JIRA as our project management tool for both business problems and software development and while the software development teams are enthusiastic, knowing fairly well how…
kristovaher
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7
votes
4 answers

Can clients report bugs and issues into Jira without being setup as a user?

I'm looking at implementing Jira (and add-ons) for our team to manage projects and bug-tracking. Obviously I will set the team up as Users but do clients need to be setup as Users to report bugs and issues? I can see Jira has a capture feedback…
br3w5
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