21

I have a prepaid T-Mobile line that I use for development purposes only. I do not really use it for calls. However, some 800-number company has been calling me constantly (which I have already added to a "block" contact which directs all calls to voicemail via Contact app menu option). However, they leave voice mails which creates this notification on my phone:

voicemail notification

Click the image for larger variance

But I cannot swipe away this notification. It is a constant and persistent notification.

Is there a way I can either:

  1. Never show voicemail notifications (without having to call T-Mobile and disable my voicemail box)
  2. Swipe to remove the notification or hide the notification (via an app or similar?)

I am rooted on a stock Nexus 5.

I would have just used Google Voice as my voice mail box but apparently T-Mobile prepaid lines cannot have call forwarding so I can not use that option.

Andrew T.
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Bryan Denny
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6 Answers6

10

The only thing that worked for me is to stop the Phone Application. It restarts itself again, so you don't have to worry for missing calls or anything.

Steps:

  1. Settings -> Apps -> ALL -> Phone.
  2. Click Force stop

Source: Clear Voice Mail Notification Icon

8

I am in the same boat as you. Since I found no way to actually disable voicemail notifications on my Nexus 5, I instead configured the longest possible voicemail greeting the T-Mobile system would allow, which consists of complete silence for 3 minutes. I have not gotten a single voicemail notification since.

3

You can install and configure T-Mobile's own Visual Voicemail app. You will get notified about your voicemails through it instead of the system's Phone/Dialer app, with the ability to dismiss that notification. As a bonus, you can also listen to and delete your voicemails without having to dial in and waste prepaid minutes.

Be aware that this app needs to be able to send and receive one SMS message in order to enable its functionality. If you are using Voice+ feature of CyanogenMod custom ROM, you will need to temporarily disable it.

Chahk
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1

I fixed this problem by simply removing my sim card and putting it back in.

Evidently dis- and re-connecting to the cell carrier was enough to do it.

I'm running Android 5.1 on a Moto E2.

Cullub
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0

I think aside from calling your carrier, there are only so many [few] things you can do.

I've been reading, and it seems like you can change your Voicemail number in settings so call forwarding would be an option.

http://forums.androidcentral.com/samsung-galaxy-s4/276901-there-way-turn-off-voicemail-notifications.html

And a very helpful YouTube video

http://www.youtube.com/watch?v=_eXN-8wxtk8

From the video: force stopping the Phone application will clear all notifications from the Phone application, including the voicemail notification.

Bryan Denny
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Mike Wentworth
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0

I had a similar issue, but it was with visual voicemail notifications.

Easy fix for this instead of calling T-Mobile is to:

  1. Login to your T-mobile account > plans > services
  2. Unselect the free visual voice mail service
  3. Go into your phone and go into apps > running apps and disable all the T-Mobile services (apps labeled in pink)

Since then, I don't see notifications for visual voicemail.

geffchang
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Jolly1234
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