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Just got my new tablet, tried to get netflix running. I took the following steps.

  1. Installed netflix, got 15001 error
  2. Ran system update, I am now completely up-to-date, error no longer occurs

  3. attempted to sign in, got the following error message:

    "we're unable to connect you to netflix please try again later"

  4. cleared cache, deleted local data, got the same error message

  5. uninstalled app, reinstalled, got the same error message
  6. uninstalled app, restart tablet, installed app. Got the same error message

I only get this error message when using the correct username/password, using a bad one gives an appropriate error. So it's not a connection issue, just an authentication one. I have no idea what else to try.

AdamSpurgin
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1 Answers1

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Netflix has a troubleshooting guide for Android devices.

See if any of them works. If not, share your findings.

geffchang
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